Dispatchers

Jackie Bridges
Jackie Bridges
Darlene Allison
Darlene Allison
chick
Chick Fortenberry
windham
Cassandra Windham
dickerson
Chris Dickerson

Tasks

  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Maintain access to, and security of, highly sensitive materials.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
  • Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
  • Maintain files of information relating to emergency calls.